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Friday, 13 August 2010

Stressy Hotels Online Nonbookings



We are doing really well for time, so we decided to cancel the hotel in Dijon for tonight. It has taken 2 hours nearly to do this, I thought I was going mad.

Accor Hotels have a mobile internet app that you are directly put on from your mobile, this app neither recognized the hotel we were booked in or our booking reference. We telephoned the hotel and were greeted with an automated voice messege saying my mobile service was not accepted on their telephone service. So I tried ringing Accor Hotels Helpdesk, I was asked to call the hotel back but press 00 when the recorded voice was playing which I did, no change. Telephoned Accor again and spoke to Denise who was very sweet but was suggesting everything we had already done and wanted to get rid of us like we were a hot potato. Ashley says their network application was a notwork application. PIGDOG !

Pigdog or Couchonchien is our insult and term of endearment for our holiday.

I have to say a big THANK YOU to my sister Francine / Angie who cancelled the hotel on her computer at home, you are our saviour xxxxxxxxx

We are near Dijon now, we have seen lots of windmills, wind energy, the rotors are slightly curved here, probably to do with the strong winds that blow through the country.

It is a lovely day, le soliel est brille. We have spoken to Penny who owns the house in Bugarach and we can go a day earlier. So off to Lapalud tonight, pick up Mimi and Wills, then off to our holiday yeah!!!

Putting some pics on of lovely countryside.
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